Terms of Service

Welcome to Instix! These terms of service (“Terms”) govern your access to and use of Instix’s website, services, and products. Please read these Terms carefully before using Instix. By accessing or using our services, you agree to be bound by these Terms.

1. Eligibility

1.1. You must be at least 13 years old to use Instix. If you are under 18 years old, you affirm that you have obtained parental consent to use our services.

1.2. You agree to provide accurate and complete information when creating an account and making purchases on Instix.

2. Orders and Payments

2.1. By placing an order through our website or app, you agree to pay the specified price for the products ordered, including any applicable taxes and shipping fees.

2.2. Instix reserves the right to refuse or cancel any order at our discretion, for reasons including but not limited to product availability, errors in pricing, or suspicion of fraudulent activity.

3. Shipping and Delivery

3.1. Orders are typically processed within 1-2 business days after payment confirmation, unless otherwise specified.

3.2. We offer standard shipping within India. Shipping costs and delivery times vary based on your location and the weight of the items ordered.

4. Refunds and Returns

4.1. We offer a 7-day refund policy. To qualify for a refund, items must be returned in their original condition and packaging.

4.2. Refunds will be issued to the original payment method within 7 business days upon approval of the returned item. See our Refund Policy for detailed terms.

5. Use of Services

5.1. You agree to use Instix’s services only for lawful purposes and in accordance with these Terms and any applicable laws and regulations.

5.2. You are solely responsible for any content you post, upload, or transmit through Instix. You must not upload or distribute any content that is unlawful, defamatory, obscene, or infringes on any third-party rights.

6. Intellectual Property

6.1. All content and materials available on Instix, including but not limited to text, graphics, logos, images, and software, are the property of Instix and protected by copyright laws.

6.2. You may not use, reproduce, distribute, modify, or create derivative works of any content from Instix without prior written consent from Instix.

7. Privacy Policy

7.1. Collection of Information: We collect personal information, such as your name, email address, shipping address, and payment details, to process your orders and improve our services. We may also collect non-personal information, such as your IP address and browsing patterns, to enhance your user experience and analyze website usage.

7.2. Use of Information: The information we collect is used to fulfill your orders, communicate with you about your purchases, improve our products and services, and personalize your experience on Instix. We may also use your information to send promotional emails or newsletters, which you can opt out of at any time.

7.3. Sharing of Information: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as necessary to provide our services or comply with legal requirements. This may include sharing information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you.

7.4. Security: We implement a variety of security measures to protect the safety of your personal information when you place an order or enter, submit, or access your information.

7.5. Cookies: Instix uses cookies and similar technologies to enhance your user experience, remember your preferences, and track website usage. You can manage cookies through your browser settings.

7.6. Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

8. Amendments

8.1. Instix reserves the right to update, change, or modify these Terms at any time without prior notice. Changes will be effective immediately upon posting on this page.

8.2. It is your responsibility to review these Terms periodically for any changes. Your continued use of Instix after the posting of any changes constitutes acceptance of those changes.

9. Contact Us

If you have any questions about these Terms or need further assistance, please contact us at support@instix.shop

Thank you for choosing Instix. We strive to provide you with excellent service and hope you enjoy using our products and services responsibly.