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Refund Policy

We offer a 7-day refund policy for our hand gripper to ensure your complete satisfaction. If you are not happy with your purchase, you can request a refund within 7 days of receiving your item. To be eligible for a refund, the hand gripper must be in its original condition, unused, and in the original packaging. Proof of purchase, such as a receipt or order confirmation, is required.

To initiate a return, please contact our customer service team at support@instix.shop or whatsapp at +91-8281704523 within 7 days of receiving your hand gripper. Once your return request is approved, we will provide you with instructions on how to return the item. We recommend using a trackable shipping method to ensure the item reaches us safely.

Upon receiving and inspecting the returned item, we will notify you of the status of your refund. If your return is approved, the refund will be processed within 7 business days.

Certain items, such as custom or personalized products, are not eligible for return. If you have any questions about your specific item or need further clarification, please contact our customer service team.

Thank you for choosing our hand gripper. We appreciate your business and aim to ensure your complete satisfaction.